CompanyName
BENKAM Alu Extrusions
Dear Partners,
Benkam Aluminium Extrusion
is conducting a client survey to evaluate the quality of our products, service, and collaboration processes.
Your feedback will help us improve operations and strengthen our partnership.
Please take a few minutes to complete the survey — it will take no more than 3–5 minutes.
Thank you for your time and continued cooperation.
BENKAM Alu Extrusions
Dear Partners,
Benkam Aluminium Extrusion
is conducting a client survey to evaluate the quality of our products, service, and collaboration processes.
Your feedback will help us improve operations and strengthen our partnership.
Please take a few minutes to complete the survey — it will take no more than 3–5 minutes.
Thank you for your time and continued cooperation.
The information you provide will be used to enhance the quality of our products and help us serve you better.
Thank you! Your responses will be processed shortly.
Client Name / Company Name
E-mail
How long have you been a client of Benkam?
0-1 years
1-2 years
2-5 years
> 5 years
What were the reasons that you have chosen us?
Quality of product
Reliability
Reputation in market
Sustainability
Price Competitivenes
Other
How satisfied are you with the design and quality of the product?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the quality of the delivered product?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the fulfillment of the agreed delivery terms?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the product’s cost compared to your expectations?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the communication and support provided by our executives and sales representatives?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the staff’s technical knowledge?
Fully
Very much
N/A
Not enough
Not at all
Other
How satisfied are you with the effectiveness in confrontation with your commercial quality complaints?
Fully
Very much
N/A
Not enough
Not at all
Other
How likely are you to recommend our products to others?
Would not recommend
Would definitely recommend
What exactly would you be willing to recommend to others?
Product quality
Service level
Company reliability
Personalized approach
Value for money
Not ready to recommend yet
Other
Please mention any points you noticed that need improvement, in your overall contact with our company?
Finish the survey
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